Paying for your order

Payment Methods

Checkout runs on Shopify's secure, encrypted payment system. We never see or store your full card number.

Last updated: October 30, 2026

01Cards and wallets we accept

Visa, Mastercard, American Express, Discover and Diners Club credit and debit cards.

Shop Pay, Apple Pay, Google Pay and PayPal, where available on your device and in your country.

The icons at the bottom of every page and at checkout show the options open to you right now.

02Pay over time

Where offered at checkout, you can split your purchase into instalments with Shop Pay Installments or PayPal Pay Later, subject to approval by the provider. The provider shows the schedule and any interest before you confirm.

03When you are charged

Your payment is taken when you place the order. Because each piece is made for you, the full amount secures your place in the production queue.

For custom quotes, we send a secure invoice link. Production starts once that invoice is paid.

04Currency, tax and duties

Prices are in US dollars. If you browse in another currency, your card issuer converts the charge and may add its own fee.

US sales tax is calculated at checkout based on your delivery address. For international orders, duties and import taxes are included, as described in our Shipping Policy.

05Declined payments

If a payment is declined, check that the billing address matches your card statement, then try again or use another method. Your bank can tell you why a payment was blocked; we cannot see that information.

06Billing questions

If you see a charge you do not recognise or were charged twice, email support@lushzlumbera.com with your order number. We reply within one business day.

Questions?

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Send your order number and a short note. A real person replies within one business day.

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